Privacy Policy

VDL Bus & Coach bv (hereafter referred to as VDL Bus & Coach) welcomes you to this website and appreciates your interest in the company and our products and services. VDL Bus & Coach places great importance on your privacy. We therefore feel it is important to inform you about how we handle your personal data. 

This Privacy Policy applies to all personal data provided by visitors to the website of VDL Bus & Coach. For reasons of transparency, we have described in this Privacy Policy what we do with this information. 

Types of personal data
The personal data processed by VDL Bus & Coach via the website often concern your contact details, such as a name and email address, a search you enter or a question you ask via the submission form. 

On the website of VDL Groep, you can use the functions ‘Vacancies, Working at VDL, Internship & training, and Contact’ to search for vacancies; these searches can also be stored and linked to, for example, your IP address, as well as the information that a visitor to the website uploads or provides on the website. Uploaded CVs and motivational letters are also processed. 

In addition, information about you as a visitor to this website, such as your IP address and your click behaviour, may be stored automatically. We often extract this information directly from your visit through the use of ‘cookies’. More information about this can be found in the cookie statement. 

We would like to point out that if you visit the website as a business customer, we will consider this information to be indirect personal data and we therefore guarantee your privacy. 

Purpose of processing personal data
We process the data you provide to VDL Bus & Coach via the website for general business purposes, such as providing information about certain products and services. We can then use the stored personal data to contact you. 

Your data may also be used for sending digital newsletters, if you have given your explicit consent for us to do so. We consider this form of contact and marketing to be in VDL Bus & Coach’s legitimate interest. 

The websites of VDL Groep and VDL Bus & Coach are also intended for use as an application channel. Vacancies can also be displayed on these websites. These processing activities are also considered to be VDL’s legitimate interest and necessary for the preparation and conclusion of an employment contract. 

When you submit an application, we will ask you for your date of birth, solely so that we can remove all duplicate data from the system and ensure that your data are correctly shown in our system. 

Receiving parties
The processing activities include, at a minimum, the transmission of personal data within VDL. This website serves as the central point, and personal data is transmitted to the relevant entity that you wish to approach as a business customer or applicant. Of course, these personal data will only be transmitted if there is a legitimate reason to do so and only to recipients for whom the personal data are relevant. In some cases your data may be shared with VDL Bus & Coach entities outside the Netherlands. 

If VDL Bus & Coach considers your use of the website to be unlawful, your personal data may be sent to a third-party recipient in connection with the relevant legal procedures. 

Social media buttons can be found in various places on our website. If you use these social media buttons, such use will be subject to the privacy statement of the social media provider concerned and they will store your personal data from that point on. VDL Bus & Coach has no influence over this and therefore assumes no responsibility for the use of social media buttons on the VDL Bus & Coach website. 

Retention period
VDL Bus & Coach will not retain you data for longer than is strictly necessary. For the purposes described above, a retention period of 6 months is reasonable. VDL Groep may additionally retain anonymised data for statistical and analytical purposes. 

With regard to personal data that we receive via the jobs site of VDL Groep prior to or within the scope of an application, VDL will erase this information not more than 4 weeks after the close of the relevant procedure. If VDL has sought and obtained your consent, VDL may store these application data for a maximum of two years after the last meaningful contact with you if you have not worked for VDL Groep. By meaningful contact, we mean, for example, communication between you and us (verbal or written) or situations in which you actively participate in our (online) services. 

We will store your application data for a maximum of two years so that we can contact you about any other vacancies or in advance of the events organised by VDL Groep. After 21 months have passed, we will ask you to provide your consent again in order to be able to store the data for a further 24 months. 

If you no longer wish to be contacted, you can unsubscribe at any time by sending an email to Your data will then be permanently erased. 

Your rights
Because we process your personal data, you have the right to: 

  • Submit a request for access to your personal data;
  • Submit a request to have certain data rectified or removed if the personal data are irrelevant or incorrect;
  • Submit a request to restrict or object to the processing of personal data; 
  • Submit a request for data portability; 
  • Withdraw your consent. 

When considering all requests and your rights, VDL Bus & Coach will balance the interests of all concerned and grant your request to the greatest extent possible. If you wish to withdraw your consent for any reason whatsoever, we are obliged to comply with your request. 

In respect of the website, all personal data are provided voluntarily. However, it goes without saying that we will be unable to achieve our purposes of contacting you, providing information and performing an application procedure if we do not have the correct personal data. 

Changes and notifications concerning your privacy
If you have any questions or comments about the processing of your personal data, please contact our company. We will do our utmost to help you. If you wish to respond to this Privacy Policy or believe VDL Bus & Coach is not acting in accordance with this Privacy Policy, we ask that you contact VDL Bus & Coach. If you are not satisfied with the answers you receive, you can always contact the Dutch Data Protection Authority. 

This Privacy Policy was last amended in August 2019 and is applied to VDL Groep B.V. and its affiliated enterprises including VDL Bus & Coach bv. If VDL chooses to amend this Privacy Policy, we will publish the changes on this page. 

To optimise the provided service, the website may place a limited number of ‘cookies’ on your computer. These are small information files that are saved on your computer. The cookies are used for purposes such as keeping track of the interaction with visitors to the website. In connection with this, we use the program Google Analytics, a web analysis service of Google, Inc.

You can control the use of cookies on your computer through your browser settings. Most browsers can be set to refuse cookies or to inform you when you receive a cookie. For instructions on adjusting your browser settings, please consult the instructions provided by the supplier of your browser. Changing the cookie settings in your browser will not restrict your use of the website in any way, but it may affect your use of other websites.